Privacy Statement
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we
provide this notice explaining our online information practices and the
choices you can make about the way your information is collected and
used. To make this notice easy to find, we make it available on our
homepage and at every point where personally identifiable information
may be requested.The Information We Collect
Every order will be processed and listed
on your credit card statement as "Online Skincare Sales" Please make note of
this when making your purchase. This notice applies to all information
collected or submitted on the Finger Lakes Skin Care & Spa website. On some pages,
you can order products, make requests, and register to receive
materials. The types of personal information collected at these pages
are:
- Name
- Billing address
- Email address
- Phone number
- Credit/Debit Card Information
- Shipping address
On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to the
recipient, you will need to submit the recipient's address. In this
circumstance, the types of personal information collected are:
- Name
- Shipping address
- Phone Number
We, Finger Lakes Skin Care & Spa, collect and use your personal information
for processing your order. This includes but not limited to, billing
address information to match that of your credit card statement; your
shipping address; telephone number; e-mail address; credit card
information including the complete card number and expiration date.
The above information is kept on a secure file server for ease in
re-ordering and for verification reasons. We will never use your e-mail
address for anything other than promoting specials or to contact you
regarding a current order. Your phone number is also used to contact you
regarding a current order. Both of which you can opt-out and prefer to
contact us if an order is not received by the specified date.
Finger Lakes Skin Care & Spa also uses cookies to remember your billing
information when placing an order online.
You may opt to not have this information saved at the time you place
your order. Please select the appropriate option before completing your
order. If you do not choose either option the default is to remember
your billing information.
The Way We Use Information
We use the information you provide about yourself when placing an
order only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an
order only to ship the product and to confirm delivery. We do not share
this information with outside parties except to the extent necessary to
complete that order. Such as sending your credit card information
through a highly secure processing system, as any merchant uses when you
purchase using a credit card. We use return email addresses to answer
the email we receive. Such addresses are not used for any other purpose
other than if you request to receive our monthly "specials" email and
these emails are not shared with outside parties. At any time you may
opt-out of these mailings by clicking the link at the bottom of the
specials e-mail. You can register with our website if you would like to
receive our catalog as well as updates on our new products and services.
Information you submit on our website will not be used for this purpose
unless you fill out the registration form. We use non-identifying and
aggregate information to better design our website and to share with
advertisers. For example, we may tell an advertiser that X number of
individuals visited a certain area on our website, or that Y number of
men and Z number of women filled out our registration form, but we would
not disclose anything that could be used to identify those individuals.
To reiterate, it is just for activity within a specific page of that web
site and / or to determine if we need to place information in a
different location for easier access by the customers. The above
information is kept on a secure file server for ease in re-ordering and
for verification reasons. We will never use your e-mail address for
anything other than promoting specials or to contact you regarding a
current order. Your phone number is also used to contact you regarding a
current order. Both of which you can opt-out. Finally, we never use or
share the personally identifiable information provided to us online in
ways unrelated to the ones described above without also providing you an
opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and secure
the information we collect online. All personal data is securely
transmitted via SSL (Secure Sockets Layer).
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For
that reason, we never collect or maintain information at our website
from those we actually know are under 13, and no part of our website is
structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we
collect online and maintain by calling us at 585-924-5890 and providing proof of who you are. We use this procedure
to better safeguard your information. You can correct factual errors in
your personally identifiable information by sending us a request that
credibly shows error. To protect your privacy and security, we will also
take reasonable steps to verify your identity before granting access or
making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy
policies, please call us at 585-924-5890 or send us an
email at info@fingerlakesskincareandspa.com.
